LiveID – Online Video Client Identification and Collaboration
Typical Use Cases
- Onboard new clients online in compliance to national “Know-Your-Customer” (KYC) rules established by federal financial supervisory agencies for anti-money-laundering (AML) purposes.
- Identify individuals over the Internet to issue them an eIDAS complaint qualified signing certificate online enabling them to sign documents with their qualified e-signature on the spot
- Combine online customer engagement, collaboration, identification & real-time e-signing on documents within a single video-based online platform.
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Fulfil financial KYC rules to satisfy AML regulations
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- Execute the identification procedures required to fulfil the KYC/AML regulations in your country (e.g. German BaFin)
- Store all assets as required by national regulators
- Either user your own human identification operators or consume a fully managed service provided by Namirial (available in multiple languages in selected countries)
Issue qualified signing certificates online
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- Become a Local Registration Authority (LRA) for Namirial Trust Service Provider (TSP) and identify certificate holders through a video call to issue them a qualified signing certificate online
- Apply security procedures approved by the supervisory body of the Qualified Trust Service Provider to mitigate the risk of frauds and identity theft.
- Integrate with the Namirial RES² for qualified remote digital signing to sign documents directly in the video call in compliance to written ink-form
- Use qualified disposable certificates to enable customers to sign qualified with a single SMS - guarantees best user friendliness at the lowest cost
- Use eSignAnyWhere to comfortably read and sign multiple documents with the just issued qualified certificate simply in your Web browser
Onboard new clients online to avoid drop-offs
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- Avoid media breach with a pure online process from start to end
- Clients require only an Internet connected device with a Web cam and a HTML5 browser supporting WebRTC or an iOS app
- Complete the identification and onboarding process in minutes simply on your personal PC, tablet or smartphone
Follow a simple standardized online identification process
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The standard process to issue qualified signature certificates involves the following steps (adaptable to national KYC rules):
- Get client consent
- Ensure video session integrity through simple Q&As
- Verify IP address and detect geolocation
- Take photos from IDs and copy document data
- Ensure authenticity of ID documents (hologram & lamination check, etc.)
- Face vs photo ID validation
- Signature verification against the signature printed on the ID
- One time password (OTP) device registration and confirmation
Provide reliable proof of identification
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- Store result assets either in a Long Term Archive (LTA) provides by Namirial as a SaaS service or using your own LTA on-premise
- Provide a signed audit trail referencing all user interactions to reliably prove successful client identification
On-Premise or SaaS
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- Use LiveID as a pure SaaS application or run the "on-premise" solution in your own data center
- Use LiveID with your own online consultants or use a call center from us - LiveID’s pure HTML5 clients support both scenarios well as they do not require any installation
- Use Namirial's long-term archive - StrongDox – to preserve all recordings or integrate your own using API